Return Policy

At Opure UK, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied for any reason, we accept returns within [number of days, e.g., 30 days] of the purchase date under the following conditions:

1. Eligibility for Returns

• Items must be unopened and in their original packaging.
• You must provide proof of purchase.

2. Return Process

To initiate a return, please contact our customer service team at [contact email]. We will guide you through the return process and provide you with a return authorization.

3. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

4. Exchanges

If you would like to exchange a product for a different item, please follow the return process and place a new order for the desired item.

5. Shipping Costs

Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.